Booking & Payment Policy

To ensure a smooth and professional experience for all clients, please review our booking and payment terms:

• Deposit Requirement: A non-refundable deposit is required to secure all appointments. Your booking is confirmed only once the deposit has been received.

• Reschedules: Appointment changes must be made at least 24 hours in advance.

• Cancellations: Cancellations require 48 hours' notice. Late cancellations or no-shows will result in loss of the deposit.

• Package Terms: For package treatments, any refund requested before completion will be calculated based on the full single-session rate for each session already taken, deducted from the remaining balance.

• Payments: Payments are accepted via cash or bank transfer only. No refunds are provided once a treatment has been carried out.
   

Thank you for your understanding. These terms help us maintain a fair, professional, and seamless experience for all clients.